The sources, validators, and incident groups pages support saving the search terms, sorting options, and filter configurations that you run on the relevant listings. Creating a saved search lets you quickly access the customized view and even share it with other users in your organization.

For example, you can create a saved search of incidents groups called "My incidents" that filters the list by critical incidents assigned to you in the previous day. You can use this search as part of your daily triage workflow.

Create a Saved Search

You can create a saved search in the Sources, Validators, and Incidents pages.

To create a saved search,

1. Click the Saved Search (bookmark) icon next to the search bar.
2. Click New + to open the Create a saved search dialog.
3. Enter a unique Name to identify your saved search. You will use this name to access your search or share it with other users.
4. (Optional) For Sources and Validators, you can enter keywords or phrases for your search.
5. (Optional) Select filters to refine your results. The filtering options vary depending on the page you are searching.
6. (Optional) Select a sorting option.
7. (Optional) Select Who can view? your saved search.
   1. Choose Only me to keep the saved search private.
   2. Choose Global to make it visible to everyone or share your saved search with other users.
   
   

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   View Access for Saved Searches

   You cannot update the “Who can view” setting after you set it for the saved search. To make a private saved search global, you will need to save a new search with the change.

8. Click Create.

Update a Saved Search

You can update the search terms, sorting options, and filter configurations in existing saved searches.

To update an existing saved search,

1. Click the Saved Search (bookmark) icon next to the search bar.
2. Next to the saved search you want to update, click the update icon.
3. Edit the fields and options you want to update.
4. Save your changes.