Notification Channels
Route incident alerts to your communication tools or external systems.
Route Validio alerts to where your team works. Notification channels deliver incident alerts, status changes, and other events to your communication tools or external systems.
Supported Channels
- Slack: Post alerts to designated Slack channels
- Microsoft Teams: Post alerts to designated Teams channels
- Email: Send rich HTML email notifications
- ServiceNow: Create incidents and sync status updates bidirectionally
- Webhooks: Send JSON payloads to any HTTP endpoint
Notification Rules
Channels define where alerts go; rules define what gets sent. After configuring a channel, create notification rules to filter which incidents trigger notifications based on source, severity, tags, or other conditions.
Updated 7 days ago