Notification Channels

Route Validio alerts to where your team works. Notification channels deliver incident alerts, status changes, and other events to your communication tools or external systems.

Supported Channels

  • Slack: Post alerts to designated Slack channels
  • Microsoft Teams: Post alerts to designated Teams channels
  • Email: Send rich HTML email notifications
  • ServiceNow: Create incidents and sync status updates bidirectionally
  • Webhooks: Send JSON payloads to any HTTP endpoint

Notification Rules

Channels define where alerts go; rules define what gets sent. After configuring a channel, create notification rules to filter which incidents trigger notifications based on source, severity, tags, or other conditions.