Types
ServiceNowStatusMapping
Status mapping configuration for ServiceNow incidents. Maps Validio incident statuses to ServiceNow state and close code values.
object
ServiceNowStatusMappingFields
investigating
String!
ServiceNow state ID for Validio state Investigating
notAnAnomalyCloseCode
String!
ServiceNow close code for incidents marked as not an anomaly
resolved
String!
ServiceNow state ID for Validio state Resolved
resolvedCloseCode
String!
ServiceNow close code for resolved incidents
serviceNowActive
[String!]!
Additional ServiceNow state IDs that should be considered as open incidents
triage
String!
ServiceNow state ID for Validio state Triage