> ## Documentation Index
> Fetch the complete documentation index at: https://docs.validio.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Email

> Send Validio notification messages as emails with rich HTML content.

The Email integration lets Validio send notification messages from your SMTP server. You create the SMTP connection once as an **integration**, then create one or more **channels** that add the sender and recipient addresses for specific notification flows.

## Prerequisites for email notifications

The Email integration requires the connection details for your SMTP server or service:

* SMTP server address and port.
* Encryption type (None, StartTLS, or SSL/TLS).
* (Optional) Username and password for authenticated sending.
* A valid sender email address.
* One or more recipient email addresses.

## Create an Email integration

1. In Validio, navigate to **Workspace > Integrations** and click **+ New integration**.
2. From the **Integration type** list, select **Email**.
3. Enter a **Name** for the integration, for example "Corporate SMTP".
4. Under **SMTP server**, enter the **SMTP address** and **Port**.
5. Under **Encryption**, choose the connection security type. The dropdown defaults to **None**.
   * **None** — messages are sent in plain text.
   * **StartTLS** or **SSL/TLS** — the form reveals a **TLS CA certificate** upload field. Provide a certificate if your SMTP server requires a custom certificate chain.
6. (Optional) Enter a **Username** and **Password** for the email account.
7. (Optional) Enable **Interactive messages** to include interactive elements in sent emails.
8. (Optional) Click **Test integration** to verify that Validio can connect to the SMTP server.
9. Click **Create integration**.

![The Email integration form, showing SMTP address, port, and encryption fields](https://mintcdn.com/validio/h4NQPs1kJwlpB1Yj/images/docs/integrations/900-email-integration.png?fit=max\&auto=format\&n=h4NQPs1kJwlpB1Yj\&q=85\&s=05c47e101aa921328950d27952bc3a24)

Email integration form

## Create a notification channel for Email

1. In Validio, navigate to **Notifications > Channels** and click **+ New channel**.
2. Under **Integration**, select the Email integration you created.
3. Enter a **Name** for the channel.
4. Enter the **Sender address** that will appear in the `From` field of outgoing emails.
5. Enter one or more **Recipient addresses** that will receive notifications from this channel. Type each address and press **Enter** or comma to add it as a tag. Entries that do not match the email pattern are rejected.
6. Select the **Namespace** where the channel will be created.
7. Click **Create**.

### Email configuration parameters

| Parameter | Description |
| :- | :- |
| Integration (channel) | Select an existing Email integration. If none exists, create one first at **Workspace > Integrations**. |
| Name (channel) | Display name for the email channel. |
| SMTP address (integration) | IP or DNS address of the SMTP server, for example `smtp-relay.my-company.com`. |
| Port (integration) | Port number where the SMTP server runs, for example `465`. |
| Encryption (integration) | Choose the encryption type. Defaults to **None**. • **None** — Messages are sent in plain text. • **StartTLS** — The connection uses the SMTP StartTLS command to negotiate a TLS connection. • **SSL/TLS** — The connection uses TLS for message encryption. When **StartTLS** or **SSL/TLS** is selected, the form reveals an optional **TLS CA certificate** field for SMTP servers that require a custom certificate chain. |
| Username (integration) | (Optional) Identifier for the user account used to log into the SMTP server. Depending on the SMTP provider, this value may be an API token or an email address. |
| Password (integration) | (Optional) Password for the specified user account. |
| Sender address (channel) | Email address used in the `From` field of outgoing messages. |
| Recipient addresses (channel) | One or more addresses used in the `To` field of outgoing messages. Type each address and press **Enter** or comma to add it as a tag. Entries that do not match the email pattern are rejected. |
| Interactive messages (integration) | If enabled, interactive elements such as images are included in the sent email messages. Otherwise, emails contain only text. |

After creating the channel, add [notification rules](https://docs.validio.io/v11.1/docs/notifications/notification-rules.md) on the channel's details page to control which incidents generate emails.

## Email notification

When a notification rule on the Email channel triggers, an email is sent to the configured recipient addresses. Incident notifications include the incident **priority** in the message body. Email notifications do not include the source owner.